Case Study Information
We were instructed to provide a valuation to support a time-sensitive auction purchase. The client needed the valuation completed, submitted, and approved by their lender within a week.
Recognising the urgency, we carried out the inspection 2 days after the instruction and delivered the full valuation report within a few working days. The report was submitted directly to the client, comfortably within the five-day SLA.
Client testimonial: “5* service from the Certus team, absolutely brilliant experience as Certus Property were instructed on our extremely urgent case and they acted quickly and professionally to turn the report around within 24hrs. Would highly recommend!”
Our ability to move quickly under pressure meant the mortgage offer was issued on time, enabling the deal to complete without delay. This case demonstrates our commitment to speed, reliability, and client service when timing is critical.